Reward
Our Reward is Currently Under Maintenance
Free Shipping
Free Standard Shipping is automatically applied when:
Delivery Time
Please note that the delivery time depends on the destination. Normally, the average delivery time for Standard Shipping is 5 to 10 business days.
Once the order is shipped, we will send an email with the tracking number so you can follow your order until it arrives safely.
Terms & Conditions
Offers can still be combined with other offers that provide a discount. Terms of offer are subject to change without notice.
More than anything we want you to be happy with your purchase! If something doesn’t look or feel right, please contact us via chat, email support@giftygifts.com and we’ll make it right!
Please be reminded that:
Due to the fact that our products are customized, we do not exchange or issue a full refund unless an item you received has a major problem. This is when the item is:
Please be noted that with other cases (not mentioned above) we only offer a partial refund (excluding the shipping fee). Besides, please allow the 20% difference between advertised images and the actual item you received as sometimes advertised images may be slightly different from the actual item in terms of color due to the lighting during photo shooting or the monitor's display.
To file a claim, please send us an email to support@giftygifts.com and include the following information (this is a must):
Our support team will review the photos/videos of the defective item you’ve sent. If your item is eligible, we will resend the product to you for no additional cost to you. In the rare case that sending a replacement product is not practical, we will reimburse you the full cost of the eligible product (including shipping costs).
We typically DO NOT accept refunds or replacements due to customer's mistakes such as:
So please review your order carefully before you check out to ensure your order is correct.
Please be informed that placing an order means that you accept all the terms mentioned above.