- If you change your mind about your purchase, please contact us via chat, email support@giftygifts.com, provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

- You can modify/cancel your order within a 2-hour window. After that, NO changes/cancellations are possible as we will process orders immediately for timely delivery.

- Please be informed that:

• We are not guaranteed to deliver your order in a timely manner if your order needs design modification as it will take us much longer to modify your design as your request.
• Personalized orders will be locked for processing right after the order is complete so it is impossible to make any adjustments (including shipping details). Please double-check all details before you check out.

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.